Launch a professional support desk in Telegram in 15 minutes
SupportHub unifies Telegram, web chat, and email into one private topic-based workspace. No context switching, no missed tickets.
Trusted by modern teams
24/7
automations & routing∞
agents & conversations1
Telegram-native inboxPlan change request auto-routed to support.
New request from widget delivered to the team.
Refund inquiry marked as high priority and escalated.
Why Telegram-first teams choose SupportHub
Support and sales live in one private topic group — fast, focused, and measurable.
Metrics that move
Turn support into a revenue engine.
2×
faster first response-38%
fewer escalations+21%
repeat purchasesEverything you need for Telegram support
Unify channels, queues, team, and reporting.
Unified inbox
All requests in one stream with statuses and SLA.
Zero-downtime Setup
Test SupportHub securely while your old bot keeps working.
Private topic workflow
Teamwork inside your Telegram topic group.
Web widget
Add to your site with a single script.
Telegram-native
Deep integration with bots, channels, and groups.
Analytics
Response speed, team load, CSAT.
Who it is for
SaaS & subscriptions
One inbox for support and success in Telegram.
Marketplaces
Topic-based routing by category and priority.
EdTech
Quick replies, templates, and quality control.
How it works
Connect channels and launch a full support stack.
Connect a Bot
Create a bot in @BotFather. This is where your users will write.
Create a Group
Create a private Telegram group. This is where your team will work.
Start Supporting
SupportHub connects them. Messages flow from Bot to Group instantly.
Advanced Settings
Use the Mini App to set up scenarios, tags, and view analytics.
Free Beta
SupportHub is currently free for international users.
SupportHub
Free
completely free for now
- Unlimited operators and conversations
- Telegram, web widget, email
- Automation, CSAT, SLA analytics
FAQ
Need more details? Contact us.
Can I connect SupportHub without breaking my current bot?
Yes. We support parallel connection so you can test safely.
Can I add unlimited operators?
Yes, there are no hard limits on agents or dialogues.
Do you integrate with CRMs?
Yes, we provide webhooks and event export.
Ready to launch your support?
Connect SupportHub and get full control of every request.