Privacy Policy

Last updated: January 30, 2026

1. Data Collection

SupportHub collects Telegram user identifiers, names, and messages sent to bots connected to our service. This data is used solely for providing support services and ticket management.

2. Data Storage

All messages and user data are stored securely in our encrypted database. We do not share your data with third parties except as required for Telegram API functionality.

3. Cookies

We use local storage and cookies to maintain your session and preferences within the SupportHub interface.

4. Your Rights

You can request data deletion by contacting the organization owner of the bot you are interacting with, or by contacting SupportHub legal team at hello@supporthub.tg.

Note: This is a placeholder policy. Please consult with legal counsel to provide a policy tailored to your specific use case.